If you select to open an account using an identity document, you must have a supported identity document.

For residents of Lithuania, you can use your passport, ID card, or residence permit.

For citizens of other supported countries, you can use your passport or ID card.

Registration will take you only a few minutes.

In case of registration with a mobile signature, an account will be opened within 5 minutes. Please find the registration instructions here.

In case of registration with an identity document, after completing the registration process, an account will be opened within 10 minutes to one hour on working days when you apply before 17:00. If you registered on non-working hours, an account will be opened on the next working day by 10:00.

If you would like to open a business account, please register as an individual and then contact us at email or fill online business account registraion form here. Our support team will inform you about further steps. 

You can access all these features and services:

• Switching between your personal and business accounts
• Multicurrency IBAN accounts
• Free instant payments between Contomobile customers
• Cross-border and domestic payments
• SEPA Instant payments
• Currency exchange
• Payment templates
• Notification of any movement on the account
• Instant access to account balance information
• Account statements with a full transaction history
• PDF and ISO (XML) statements
• Single operation statement
• Signed documents and certificates, on request

If you have reached the age of majority, simply download the mobile app, create a user profile, and a euro account will be opened for you automatically. You can confirm your identity in two ways: using your mobile signature (for residents of Lithuania) or using a supported identity document (you will have to take a picture of your face and a picture of your identity document via the mobile app). 

You can access all these features and services:

• Easy registration via the mobile app
• Multicurrency IBAN accounts
• Free instant payments between Contomobile customers
• Cross-border and domestic payments
• SEPA Instant payments
• Currency exchange
• Payment templates
• Notification of any movement on the account
• Instant access to account balance information

You can download the Contomobile app free of charge from Google Play Store or Apple App Store.

You can top-up your euro account by making a SEPA Credit Transfer from any financial institution in the European Economic Area.
You can also receive a payment from another Contomobile customer’s account in any currency available in our price list.

An IBAN, or International Bank Account Number, is a number assigned to all accounts in EU countries plus Norway, Switzerland, Liechtenstein. It identifies the country, the account holder’s financial institution and the account number itself. IBANs make cross-border payments much easier.

You can find your IBAN on your Contomobile profile.

A BIC (Bank Identifier Code) is a unique code used to identify a bank or financial institution globally, and SWIFT is a standard format for BICs. Thus, a bank’s SWIFT Code is the same as its BIC. These codes are used when transferring money between financial institutions, in particular for international wire transfers or SEPA payments.

Contomobile’s SWIFT Code/BIC is UAAMLT21.

When you first open a Contomobile account, a payment transaction limit of € 1 000 a year will apply.
You can easily remove the transaction limit by completing our customer questionnaire in the app.

If you’ve forgotten your password, you have to re-register at Contomobile using your identity document. You should use the same identity document with which you registered the first time, and enter the same e-mail address and phone No. Otherwise the re-registration process may take longer.

• The payment amount should not exceed €15 000, and the payee’s financial institution has to be also a participant of SEPA Instant payment scheme.

There can be several reasons why you can’t make a SEPA Instant payment:
1. The beneficiary bank is not a member of SEPA Instant scheme, and therefore can’t accept a SEPA Instant payment;
2. The payment amount exceeds €15 000;
3. Temporary technical issues of the SEPA Instant system.
In this case you can choose to make an ordinary SEPA payment (not Instant).

You can only receive SEPA Credit Transfers in euros from financial institutions in the EU and EEE.

However, you can receive funds from another Contomobile customer’s account in any currency available in our price list.

SEPA Instant payments and payments to another Contomobile account are executed instantly, 24/7, with funds immediately credited to the payee’s account.

You can find detailed information about timing for all payment types in our price list.

Yes, you can make cross-border payments to financial institutions from almost every country in the world. 

You can find detailed information about available currencies and fees in our price list.

In compliance with the legislation of the Republic of Lithuania, we must keep our clients' data for 8 years after closing the account, after that time all associated data will be automatically deleted. If you have any questions, please contact us at email. Our support team will be glad to help you.